Shipping and Returns

Returns & Shipping Policy


Driver calls 20-30 minutes prior to delivery. (for LTL shipments)

Carrier holds shipment until a scheduled appointment is made between the customer and carrier. This adds an additional day to the transit time. (for LTL shipments).

Free Shipping is only valid within the continental United States.  This excludes Hawaii and Alaska.

Driver will bring shipment inside first floor of customers location. (for LTL shipments)

For residential areas/customers without a loading dock. Lift gate is needed to lower shipment to the ground. This adds an additional day to the transit time. Lift gate cannot be performed on shipments with barricades, these require a dock, pallet jacket, and forklift at the delivery location. (for LTL shipments)

Need by date. What day and time. Conditions may effect this, and no delivery can be 100% guaranteed by a certain time. It’s best to place orders in advance to avoid any issues.

These are issues in the construction of the product. This does not include general wear and tear or anything that falls under the umbrella term of degredation due to use.